The term User Experience

1995 May

The term User Experience was probably first heard in public at the CHI ’95 Conference Companion on Human Factors in Computing Systems held on May 7-11, 1995 in Denver, Colorado. The combination of the two words User Experience first appeared in a presentation by Donald Norman, Jim Miller and Austin Henderson of Apple Computer entitled What You See, Some of What’s in the Future, And How We Go About Doing It: HI at Apple Computer, particularly in the sentence: “In this organizational overview, we cover some of the critical aspects of human interface research and application at Apple or, as we prefer to call it, the ‘User Experience.’”

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